What will it cost to run?

AI models and APIs have running costs. We state the expected monthly cost in the handover, so you know what you will pay to run it.

What should we automate first?

Usually the task that repeats most often, follows clear rules and costs the most time. We map your workflow and recommend an order; some steps are better left with people.

What happens when the AI gets something wrong?

Testing on your examples shows the error rate before launch. Steps that matter have a person approving them, and the manual fallback covers failures.

Which AI tools will see our data?

Only the ones you agree to in writing. Your data stays in the places agreed for your project.

AI automation services

Our AI automation services remove repetitive manual work between your tools: enquiries read and sorted, data moved between systems, drafts prepared for a person to approve. We use AI where a step needs judgement on unstructured text, and plain rules where it does not.

Before we build anything, we do the task by hand on real examples from your business and record the correct results. The automation is tested against those examples, and the results are shared with you. Anything that sends a message, moves money or changes your records has a person approving it, unless you decide otherwise.

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AI automation

Illustration of ai automation work, with sample content

For example: enquiries from your inbox read, sorted and added to your CRM, with a person approving each reply before it is sent.

An illustration of the kind of work we do, not a client project.

Enquiries today

Before

InboxWaiting to be read

CRMCopied in by hand

ReplyWritten from scratch

Automated, with approval

After

EnquirySorted: new customer

CRMContact added

Draft replyWaiting for your approval

Nothing is sent until a person approves it.

What AI automation includes

How a request moves today
RequestCheckApproveDone
Owner: SalesOwner: Finance
Mapping the workflow as it runs
Each step, tool and hand-off written down, and the steps worth automating chosen with you.
Test reportAll passed
Passes on your real data
Handles empty and wrong input
Matches the agreed scope
Built and tested on your examples
Real examples from your business, with the correct results, used to test the automation.
Draft reply to: Quote for 20 uniformsThank you for your enquiry. Could you share the sizes you need?
Approve and sendEdit
A person approves what matters
Any step that sends messages, moves money or changes records waits for a person by default.
AutomationPaused
Manual steps, written down1. Open the inbox 2. Sort by type 3. Reply from the template
A documented manual fallback
Written steps your team follows if the automation stops, so work never waits on a fix.
Expected monthly running cost
AI model use
Messaging and APIs
Hosting
Written into the handover
Running costs stated up front
The expected monthly cost of the AI models and APIs, written into the handover.

Want this for your business?

Tell us what you need. A founder reads every enquiry and replies with questions or a proposed scope.

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Who it’s for

Teams repeating the same steps across tools
Copying from email to spreadsheet to CRM, many times a day.
Businesses where requests wait to be processed
Enquiries, orders or forms sitting in an inbox until someone has time.
Owners who want to know what to automate first
A clear view of which steps are worth automating, and which should stay manual.

What you get at handover

Everything is handed over in your name, so you can run it, change it or move it to another team.

Handover record Checked by a reviewer

The automation, running in your own accounts
The test examples and the results against them
The approval steps, and who approves each one
The manual fallback, written down
The expected monthly running costs

Illustration of a handover record

What we need from you

A project moves fastest when these are ready. We help you put together anything you do not have yet.

1Five to ten real examples of the task, with the correct results
2Access to the tools the workflow uses
3Agreement on which AI tools may see your data
4A named person to approve the steps that send or change things

How an engagement runs

Scope document
Scope: customer portal
What we deliver
Customer sign-in, with roles
Order status page
Invoice downloads
Not includedMobile appDone whenTested with your real orders
Agreed by you before the build starts
This week’s build
This week’s increment
Order status page
Ready to view
feat: order status page
test: status for each order type
docs: how statuses are calculated
Next increment: invoice downloads
Review checkpoint
Our reviewer
Checked against the scope
Tests read and run
Ready for you
Your approval
Approve milestoneRequest changes
Handover pack
Code repository
In your account
Credentials record
Transferred to you
Documentation
What was built and how
Runbook
Deploy, roll back, fix common problems
Maintenance available on a monthly plan
Offered as

Scope document

Scope: customer portal

What we deliver

Customer sign-in, with roles
Order status page
Invoice downloads

Not includedMobile appDone whenTested with your real orders

Agreed by you before the build starts

Illustration of what you receive

What affects the cost

We quote after a scoping conversation, so there is no fixed price on the site. These are the factors that move the cost of this work up or down; the proposal states the scope, what is not included and the price.

Technologies we commonly use

AI models chosen per task, including open-weight models
Python
Email, CRM and Google Sheets connections
WhatsApp Business messaging
Webhooks and APIs
Approval steps in the tools your team uses

Number of steps and tools: A two-step workflow inside one tool is smaller than one spanning five tools.
How much judgement each step needs: Reading free text needs AI and more testing than fixed rules.
Approval and fallback design: Who approves what, and how the manual fallback works.
Volume: How many items run through it, which also drives running costs.

How we keep AI reliable

Every AI service follows the same five rules, on top of the review every project gets.

Checklist for every AI projectBefore handover

Real examples first
We collect real examples from your business, with the correct answers, before we build.
Tested against them
We test against those examples and show you the results.
A person approves
Anything that sends messages, moves money or changes records has a person approving it, unless you decide otherwise.
Running costs stated
You know the monthly running costs before handover.
A manual fallback
Every automation has a documented manual fallback.

Questions

Not unless you decide it should. Any step that sends messages, moves money or changes your records has a person approving it by default.

Related services

All services

AI agents and chatbots

WhatsApp and web assistants, including ones that answer from your own data.

Document processing

Invoices, forms and reports read and sorted automatically.

APIs and integrations

Connect your CRM, ERP, payments, WhatsApp and spreadsheets so data moves on its own.

Tell us what you want to build.

Describe the work. We will scope it with you, or tell you plainly if it is not work we should take on.

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