AI automation — Morentix AI Labs
AI automation services for repetitive work between your tools, tested on your real examples, with a person approving anything that sends or pays.
AI automation services
Our AI automation services remove repetitive manual work between your tools: enquiries read and sorted, data moved between systems, drafts prepared for a person to approve. We use AI where a step needs judgement on unstructured text, and plain rules where it does not.
Before we build anything, we do the task by hand on real examples from your business and record the correct results. The automation is tested against those examples, and the results are shared with you. Anything that sends a message, moves money or changes your records has a person approving it, unless you decide otherwise.
For example
For example: enquiries from your inbox read, sorted and added to your CRM, with a person approving each reply before it is sent.
An illustration of the kind of work we do, not a client project.
- Before: Enquiries today
- Inbox: Waiting to be read; CRM: Copied in by hand; Reply: Written from scratch
- After: Automated, with approval
- Enquiry: Sorted: new customer; CRM: Contact added; Draft reply: Waiting for your approval; Nothing is sent until a person approves it.
What AI automation includes
- Mapping the workflow as it runs
- Each step, tool and hand-off written down, and the steps worth automating chosen with you.
- Built and tested on your examples
- Real examples from your business, with the correct results, used to test the automation.
- A person approves what matters
- Any step that sends messages, moves money or changes records waits for a person by default.
- A documented manual fallback
- Written steps your team follows if the automation stops, so work never waits on a fix.
- Running costs stated up front
- The expected monthly cost of the AI models and APIs, written into the handover.
Who it’s for
- Teams repeating the same steps across tools
- Copying from email to spreadsheet to CRM, many times a day.
- Businesses where requests wait to be processed
- Enquiries, orders or forms sitting in an inbox until someone has time.
- Owners who want to know what to automate first
- A clear view of which steps are worth automating, and which should stay manual.
What you get at handover
Everything is handed over in your name, so you can run it, change it or move it to another team.
- The automation, running in your own accounts
- The test examples and the results against them
- The approval steps, and who approves each one
- The manual fallback, written down
- The expected monthly running costs
What we need from you
A project moves fastest when these are ready. We help you put together anything you do not have yet.
- Five to ten real examples of the task, with the correct results
- Access to the tools the workflow uses
- Agreement on which AI tools may see your data
- A named person to approve the steps that send or change things
How an engagement runs
- 1. Scope
- We agree in writing what will be delivered, what is not included, and how we will both know it is done.
- 2. Build
- Our engineers build with AI tools, in increments you can see as the work progresses.
- 3. Review
- A named person on our team checks every output before it reaches you, and you approve each milestone.
- 4. Deliver and support
- You receive the work, its documentation and everything needed to run it. Maintenance is available on a monthly plan.
How we keep AI reliable
- Real examples first: We collect real examples from your business, with the correct answers, before we build.
- Tested against them: We test against those examples and show you the results.
- A person approves: Anything that sends messages, moves money or changes records has a person approving it, unless you decide otherwise.
- Running costs stated: You know the monthly running costs before handover.
- A manual fallback: Every automation has a documented manual fallback.
What affects the cost
We quote after a scoping conversation, so there is no fixed price on the site. These are the factors that move the cost of this work up or down; the proposal states the scope, what is not included and the price.
- Number of steps and tools
- A two-step workflow inside one tool is smaller than one spanning five tools.
- How much judgement each step needs
- Reading free text needs AI and more testing than fixed rules.
- Approval and fallback design
- Who approves what, and how the manual fallback works.
- Volume
- How many items run through it, which also drives running costs.
Technologies we commonly use
- AI models chosen per task, including open-weight models
- Python
- Email, CRM and Google Sheets connections
- WhatsApp Business messaging
- Webhooks and APIs
- Approval steps in the tools your team uses
Offered as
- Fixed-scope project
- Milestone-based build
- Monthly maintenance or retainer
How each model works: https://morentixailabs.com/services#engagement-models
Questions
- Will it send messages or change records without us?
- Not unless you decide it should. Any step that sends messages, moves money or changes your records has a person approving it by default.
- What will it cost to run?
- AI models and APIs have running costs. We state the expected monthly cost in the handover, so you know what you will pay to run it.
- What should we automate first?
- Usually the task that repeats most often, follows clear rules and costs the most time. We map your workflow and recommend an order; some steps are better left with people.
- What happens when the AI gets something wrong?
- Testing on your examples shows the error rate before launch. Steps that matter have a person approving them, and the manual fallback covers failures.
- Which AI tools will see our data?
- Only the ones you agree to in writing. Your data stays in the places agreed for your project.
Want this for your business?
Tell us what you need. A founder reads every enquiry and replies with questions or a proposed scope.
Tell us what you want to build. Describe the work. We will scope it with you, or tell you plainly if it is not work we should take on.
Start a project: https://morentixailabs.com/contact?topic=ai-automation
How to contact Morentix
A founder reads every enquiry and replies with questions or a proposed scope. Nothing starts until the client approves the scope.
- Enquiry form
- https://morentixailabs.com/contact
- Free 30-minute AI and strategy call
- https://morentixailabs.com/free-consultation (with a founder, no obligation)
- Sales email
- sales@morentixailabs.com
- General email
- info@morentixailabs.com
- Phone
- +91 91422 72521, +91 80104 00609
- +91 80104 00609 (https://wa.me/918010400609?text=Hi%20Morentix%2C%20I'd%20like%20to%20discuss%20a%20project.)
- https://www.linkedin.com/company/morentix
- https://www.instagram.com/morentix/
- Based in
- Pune, Maharashtra, India
The form can be opened with the kind of work already chosen:
- AI automation: https://morentixailabs.com/contact?topic=ai-automation
- Website: https://morentixailabs.com/contact?topic=websites
- Web application or MVP: https://morentixailabs.com/contact?topic=web-applications
- Internal tool: https://morentixailabs.com/contact?topic=internal-tools
- Integration or API: https://morentixailabs.com/contact?topic=integrations
- Technical consulting: https://morentixailabs.com/contact?topic=technical-consulting
- Maintenance: https://morentixailabs.com/contact?topic=maintenance
- AI agent or chatbot: https://morentixailabs.com/contact?topic=ai-agents
- Document processing: https://morentixailabs.com/contact?topic=document-processing
- AI feature in our software: https://morentixailabs.com/contact?topic=ai-features
- Strategy or research: https://morentixailabs.com/contact?topic=ai-strategy
- Morentix Helm interest: https://morentixailabs.com/contact?topic=helm
- Something else: https://morentixailabs.com/contact?topic=other